By default, Switch Center is discovering SNMP network devices automatically from the entire network. The discovered SNMP network devices can be viewed on the Switches Monitor screen. In order to verify the availability and appropriate SNMP network settings of specific device, Switch Center scanning troubleshooting screen can be used.
These are the required steps needed to start the network device troubleshooting screen:
1. From the main menu select Tools and click the Scan Device option.
2. On the Scan device screen enter the IP Address of the device and click Start Scan.
3. Wait until the scanning summary section will display the current status of the device.
4. If specific problem has been found correct it or send us the results for additional assistance.