SNMP network device troubleshoot

By default, Switch Center is discovering SNMP network devices automatically from the entire network. The discovered SNMP network devices can be viewed on the Switches Monitor screen. In order to verify the availability and appropriate SNMP network settings of specific device, Switch Center scanning troubleshooting screen can be used.

These are the required steps needed to start the network device troubleshooting screen:
1. From the main menu select Tools and click the Scan Device option.
2. On the Scan device screen enter the IP Address of the device and click Start Scan.
3. Wait until the scanning summary section will display the current status of the device.
4. If specific problem has been found correct it or send us the results for additional assistance.

Network nodes usernames discovery

By default, Switch Center is not query network nodes, only SNMP network devices. This kind of configuration keeps network resources and management traffic as low as possible. However, there may be need to collect extra information about network nodes and their current logged user names. User names scanner can provide information about each network node current logged users. The collected information can be viewed on the Nodes Monitor screen, by selecting specific node and viewing its details.

These are the required settings to enable usernames discovery scanner:
1. From the main menu select the Monitor screen and click on the Scan Options icon.
2. From the Scan Options section, enable Scan user names and click over it.
3. Select the preferred administration account of your network.
4. Select the exclude tab if you like to exclude specific user names.
4. Click the OK button to save your preferred settings.

Network nodes type discovery

By default, Switch Center is not query network nodes, only SNMP network devices. This kind of configuration keeps network resources and management traffic as low as possible. However, there may be need to collect extra information about network nodes and their available resources. Node Types scanner can provide information about each network node and its operating system like Servers, Workstations, Printers or Routers. The collected information can be viewed on the Nodes Monitor screen, by selecting specific node and viewing its details.

These are the required settings to enable nodes type discovery scanner:
1. From the main menu select the Monitor screen and click on the Scan Options icon.
2. From the Scan Options section, enable Scan node types and click over it.
3. Select the preferred scanning options: Servers, Workstations, Printers or Routers.
4. Click the OK button to save your preferred settings.

Network switches interconnecting links discovery

By default, Switch Center is mapping all discovered switches to each other, by settings each switch uplink and downlinks using its built-in interconnecting links mapping algorithm. The entire map layout can be seen by using the Network Views screen which provides Find, Trace and View options. There are some cases that specific mapping is needed to direct Switch Center to use permanent interconnecting links between specific switches.

These are the required settings to enable permanent switches interconnecting links:
1. From the main menu select the Options >> Settings screen and click on the Switches icon.
2. From the Discovery Options section, enable permanent switches connections and click over it.
3. Select the preferred switches display by using Name, IP or MAC address.
4. Use the Add button to select specific switch and uplink/downlink ports.
5. Click the OK button to save all permanent connections.
6. Click the Save button on the bottom of the screen to save your settings.

Network switches discovery

By default, Switch Center is trying to discover network switches, by using SNMP protocol queries, to the default gateway that configured on the platform that runs the software and to the network segments that connected directly to network cards on Switch Center platform. There are some cases that specific configuration is needed to direct Switch Center to the network switches addresses.

These are the required settings to enable switches discovery from specific network pools:
1. From the main menu select the Options >> Settings screen and click on the Switches icon.
2. From the Discovery Options section, enable switches discovery from remote networks and click over it.
3. Set the preferred network address pools in Class-C segments by using the Add button.
4. Click the OK button to save switches networks addresses.
5. Click the Save button on the bottom of the screen to save your settings.

Network nodes discovery

By default, Switch Center is trying to discover network nodes by using SNMP protocol queries, to the default gateway that configured on the platform that runs the software and to the network segments that connected directly to network cards on Switch Center platform. There are some cases that specific configuration is needed, to direct Switch Center to specific SNMP enabled network routers for collecting nodes MAC and IP addresses.

These are the required settings to enable nodes discovery from specific routers addresses:
1. From the main menu select the Options >> Settings screen and click on the Nodes icon.
2. From the Discovery Options section, enable nodes discovery from remote routers and click over it.
3. Set the preferred SNMP enabled router address as SEED ROOT by using the Add button.
4. Click the OK button to save switches routers addresses.
5. Click the Save button on the bottom of the screen to save your settings.